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08.10.20 – Kaspersky Endpoint Agent fails to upgrade to version 3.9.0 after the Kaspersky Security 11.0.0 for Windows Server package is installed ( #ksws11 )


jeudi 8 octobre 2020

This article concerns:

  • Kaspersky Security 11.0.0 for Windows Server (version 11.0.0.480)
  • Kaspersky Security 10.1.2 for Windows Server (version 10.1.2.996)
  • Kaspersky Security 10.1.1 for Windows Server (version 10.1.1.746)
  • Kaspersky Security 10.1.0 for Windows Server (version 10.1.0.622)

Issue

Kaspersky Endpoint Agent fails to upgrade to version 3.9.0 after the following application packages are upgraded:

  • Kaspersky Security 10.1.2 or earlier for Windows Server is upgraded to version 11.0.0
  • Kaspersky Endpoint Agent 3.8.0 or earlier is upgraded to version 3.9.0

Solution

  1. Install Kaspersky Security 11.0.0 for Windows Server.
  2. Separately install Kaspersky Endpoint Agent version 3.9.0 locally or through the remote installation task in Kaspersky Security Center. For more information, see Online Help.

08.10.20 – Kaspersky Endpoint Agent fails to upgrade to version 3.9.0 after the Kaspersky Security 11.0.0 for Windows Server package is installed ( #ksws11 )

This article concerns:

  • Kaspersky Security 11.0.0 for Windows Server (version 11.0.0.480)
  • Kaspersky Security 10.1.2 for Windows Server (version 10.1.2.996)
  • Kaspersky Security 10.1.1 for Windows Server (version 10.1.1.746)
  • Kaspersky Security 10.1.0 for Windows Server (version 10.1.0.622)

Issue

Kaspersky Endpoint Agent fails to upgrade to version 3.9.0 after the following application packages are upgraded:

  • Kaspersky Security 10.1.2 or earlier for Windows Server is upgraded to version 11.0.0
  • Kaspersky Endpoint Agent 3.8.0 or earlier is upgraded to version 3.9.0

Solution

  1. Install Kaspersky Security 11.0.0 for Windows Server.
  2. Separately install Kaspersky Endpoint Agent version 3.9.0 locally or through the remote installation task in Kaspersky Security Center. For more information, see Online Help.

08.10.20 – Kaspersky Endpoint Agent fails to upgrade to version 3.9.0 after the Kaspersky Security 11.0.0 for Windows Server package is installed ( #ksws11 )

This article concerns:

  • Kaspersky Security 11.0.0 for Windows Server (version 11.0.0.480)
  • Kaspersky Security 10.1.2 for Windows Server (version 10.1.2.996)
  • Kaspersky Security 10.1.1 for Windows Server (version 10.1.1.746)
  • Kaspersky Security 10.1.0 for Windows Server (version 10.1.0.622)

Issue

Kaspersky Endpoint Agent fails to upgrade to version 3.9.0 after the following application packages are upgraded:

  • Kaspersky Security 10.1.2 or earlier for Windows Server is upgraded to version 11.0.0
  • Kaspersky Endpoint Agent 3.8.0 or earlier is upgraded to version 3.9.0

Solution

  1. Install Kaspersky Security 11.0.0 for Windows Server.
  2. Separately install Kaspersky Endpoint Agent version 3.9.0 locally or through the remote installation task in Kaspersky Security Center. For more information, see Online Help.