07.10.22 – How to collect diagnostic information in Kaspersky Secure Mail Gateway #ksmg
How to collect diagnostic information in Kaspersky Secure Mail Gateway
- This article concerns Kaspersky Secure Mail Gateway 2.0 (version 2.0.0.6478).
If you experience any issues with Kaspersky Secure Mail Gateway, Kaspersky technical support engineers may ask you to send them an archive with diagnostic information. This archive allows tracing the execution of each command and finding the one that causes the issue.
To create this archive, you need the
Get diagnostic information permission. For more information, see
Online Help.
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